Company description

The Grand Hotel at the Grand Canyon, the only 3-diamond hotel in Tusayan, AZ, offers a unique blend of rustic and modern design, with amenities like an indoor heated swimming pool, spa, and fitness center. Located just a mile from the South Entrance to Grand Canyon National Park, it's perfectly situated for exploring the area. Operated by Xanterra, the Grand Hotel has 121 rooms, two dining facilities, and a retail shop. With a peak season from April to October, the year-round staff of approximately 90 employees creates unforgettable experiences for guests and themselves. Join our team today!

Job description

Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

Job Summary:

The Sous Chef is responsible for the overall efficient operation of The Grand Hotel Canyon Star Steakhouse kitchen. The position includes all aspects of Legendary Hospitality, coordinating and supervising the restaurant's kitchen staff, prepping, and cooking according to food safety standards and Xanterra Travel Collection standards. In addition, this position is responsible for advanced administrative responsibilities including, but not limited to, using various software platforms including Kronos, CloudSuite, Microsoft, and administrative/paperwork tracking.

The Details:
Position Type: Full-Time, Year-Round
Season Dates: 4/15/2025
Pay: $63,000/annual housing included

Why The Grand Hotel at the Grand Canyon?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

Medical, Dental, Vision
Paid Time Off and Holidays
Disability Insurance
401k with match
Life and AD&D Insurance
Employee Assistance Program
Wellness Programs
Learning and Development Programs

Perks:

Free Grand Canyon National Park pass
Free Grand Canyon Railway Train rides
Access to hotel fitness center and pool at the hotel
Located just a mile from the south entrance to the Grand Canyon National Park
Retail, Lodging and Travel Discounts
Planned employee trips and activities
15% Verizon service/products discount
$350 Referral Bonus Program
A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
Meet people of all ages from all over the country and world
The adventure of a lifetime!

Responsibilities

• Focus on continually providing Legendary Hospitality to guests while maximizing profitability.
• Ensure adherence for self, and all assigned staff, to all prescribed Company, statutory/regulatory policies, and procedures such as Hospitality Standards, Sustainability, and Health & Safety (EHS) etc.
• Responsible for maintaining a high level of safety standards in accordance with Serve Safe and Xanterra policy while proactively addressing any possible Public Health topics.
• Implement and enforce corporate recipes and a high level of food quality standards while ensuring consistency and compliance.
• Maximize product utilization to control budget and food cost of sale through efficient ordering, effective rotation (FIFO), proper food storage, accurate inventory tracking, waste/spoilage management.
• Working with the Xanterra Culinary support team, develop, implement, and maintain a comprehensive training program for all kitchen positions, with a focus on skill advancement and leadership development.
• Manage employee performance through training, coaching, corrective action, and documentation as necessary; recommend promotions of kitchen personnel.
• Manage schedules for kitchen personnel based on business levels, labor budget, and staffing requirements.
• Oversee administration of mandated programs, including PPE usage, ergonomics, and hazard prevention etc.
• Ensure smooth execution of the established menus for each meal period following corporate guidelines for the dining room, saloon, and employee dining room.
• Manage kitchen operations, including short staffing, equipment malfunctions, and last-minute menu adjustments within established structure, to ensure correction in a timely manner.
• Collaborate with Front of House staff and managers to ensure seamless dining operations and customer satisfaction.
• Work closely with the Inventory Supervisor on ordering, storage, and inventory of kitchen supplies.
• Maintain clear and effective communication with all staff, leadership, vendors, and external stakeholders.
• Other related duties as assigned.

Qualifications

• Three years’ supervisory experience overseeing a staff of at least 10 employees in a high-demand / high-paced dining establishment.
• Experience in quality food production, records, scheduling and training employees in all kitchen stations and exposure to inventory/cost controls.
• Must have excellent time management and administrative/office organizational skills. The ability to maintain flexibility in carrying out daily job duties and manage multiple priorities / tasks while providing leadership to a diversified staff.
• Excellent computer software skills in basic systems such as Microsoft Office software programs (Word and Excel) and the ability to gain functional skills in all other software for the success of this position such as Kronos, CloudSuite and other proprietary software/spreadsheets.

Compensation

this position is: salaried, 50k-75k

Application instructions

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Deadline

no deadline