Company description

Cureate is a woman-owned, mission-driven small business that is building an empowered food & beverage supply to meet a changing consumer demand. We accomplish our mission through democratizing access to knowledge and new market opportunities.

Through our proprietary farm and food business educational curricula (Courses), local procurement platform (Connect), and strategic counsel (Consult), Cureate has become a tested model of supply & demand match-making — connecting big & small business value chains that have been fragmented for too long.

It takes a multi-stakeholder approach to truly effectuate change, and Cureate has been up to the challenge since 2014.

Job description

Supply Chain & Logistics Manager

Location: US-based, Remote, operating in Eastern or Central timezones, with regional travel as needed | full-time role

About Cureate

Cureate is on a mission to build an empowered, resilient, and intentional food economy by connecting small businesses with big opportunities. We work with local buyers and vendors to create sustainable supply chains that foster regional economic growth.

We’re looking for a full-time Supply Chain & Logistics Manager to be the champion for our buyers and vendors, ensuring exceptional experiences throughout our food and beverage sourcing ecosystem. This role is at the intersection of relationship management, operations, and hospitality, requiring a deep understanding of the food industry and a commitment to fostering meaningful partnerships. You will serve as the trusted connector between buyers, vendors, and our internal team—anticipating needs, solving challenges, and delivering seamless service with a hospitality-first mindset for the fulfillment of orders. Through close collaboration with the full Cureate team, you will drive satisfaction and success for both buyers and vendors, ensuring that every interaction reflects our values of creativity & curiosity, empowerment, resiliency, and intentionality.

What You’ll Do

As the Supply Chain & Logistics Manager, you will:

Ensure Buyer Ordering & Vendor Fulfillment Success

• Manage and act as the main point of contact for all weekly orders; work closely with all teams to ensure a seamless fulfillment experience.
• Proactively address challenges and resolve issues related to service expectations, product quality, and fulfillment.
• Serve as the primary liaison both externally and internally to ensure the successful fulfillment of all orders.
• Ensure that all Vendor product information is up-to-date to drive the best experience for buyers and vendors.

Risk Management & Mitigation

• Keep buyer information up-to-date so we know who are the primary points of contact and decision makers, as well as delivery instructions and needs.
• Keep vendor information up-to-date so we know who are the primary points of contact and decision makers.
• Monitor, and update and track Vendor Health in regards to product quality, communication, delivery timeliness, and overall compliance.
• Ensure that Vendors adhere to all of Cureate’s Standard Operating and Compliance processes.
• Responsible for enacting Recall Protocols when and if needed.

Optimize Vendor Experience & Performance

• Support the onboarding of new vendors and buyers, ensuring smooth integration into the Cureate ecosystem.
• Support the continued education of vendors in meeting buyer needs by providing insights, feedback, and operational recommendations.
• Identify opportunities for process improvements to ensure an improved experience.
• Cultivate meaningful relationships with vendors and create a culture of inclusivity, support and engagement; focusing on creating impactful touch points. 

Support Internal Teams & Operations

• Collaborate with Account Managers to provide insights into regional buyer needs.
• Proactively identify ways to improve both buyer and vendor experiences; collaborating internally to develop innovative solutions
• Partner closely with Operations to update Standard Operation Procedures, processes, and systems as needed to ensure compliance is met across buyers and vendors.
• Partner with Accounting to ensure accurate invoicing and payments for all vendors per our existing agreements and/or contracts.

We’re looking for someone who is:

• A Relationship-Builder – You love working with people and have experience in customer success, vendor management, or supply chain operations.
• Detail-Oriented & Solutions-Driven – You can anticipate challenges, troubleshoot proactively, and find solutions that balance buyer and vendor needs.
• A Strategic Thinker – You can analyze data, identify trends, and recommend actionable next steps to drive buyer expansion.
  An Excellent Communicator – You’re comfortable engaging with stakeholders across different levels and industries.

Preferred Experience & Skills:

• 3-5 years in customer success, vendor management, supply chain, or a related field.
• Experience managing multiple accounts, vendors, or buyers simultaneously.
• Strong analytical skills with the ability to track trends and recommend growth strategies.
• Familiarity with CRM tools, Google Sheets, and Slack for team collaboration.
• Passion for supporting local businesses and fostering sustainable food systems.

Why You’ll Love Working at Cureate

• Competitive salary, commensurate with experience.
• Remote-friendly environment with regional travel opportunities.
• Option for health benefits for full-time employees.
• Flexible time off plus company holidays, including 1-week summer break and 2-week winter break.
• Company 401K match up to 6%.
• Short-term, long-term disability and life insurance policies.
• Paid parental leave.
• Opportunity to make a tangible impact on local economies.

Cureate is committed to creating an inclusive, diverse, and equitable workplace. We welcome candidates of all backgrounds, identities, and experiences to apply.

Compensation

this position is: salaried, 50k-75k

Location

job can be done remotely

Application instructions

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Deadline

March 30, 2025