Company description

At Figure 8, we’re a tight-knit team of restaurant and hospitality experts who believe in collaboration, curiosity, and making a real impact. Restaurants aren’t just our clients, they’re the heart of what we do and what we love most. We partner with multi-unit brands to optimize their digital ecosystems, ensuring they stay ahead in an industry that’s constantly evolving.

Job description

Analyst - Digital Strategy & Restaurant Innovation

Have you ever looked at a restaurant’s digital experience and thought, “There’s a smarter way to do this”? 

At Figure 8, we don’t just follow industry trends, we shape the future of how restaurants use technology to grow and thrive. As an Analyst, you’ll be at the heart of this transformation, using data-driven insights to help restaurants navigate the complexities of digital adoption. Whether it's refining online ordering platforms, launching new revenue streams like catering, or reimagining loyalty programs, your strategic recommendations will create a real impact.

This role is perfect for someone who thrives in solving complex challenges, loves diving deep into data, and is passionate about the intersection of foodservice and digital innovation. If you're ready to help shape the future of digital, we’d love to hear from you!

What You'll Do: 

• Lead digital strategy initiatives for small client projects (>=$30K value), from defining goals to executing and measuring impact.
• Turn data into strategy by analyzing client performance metrics to uncover opportunities for optimization, automation, and revenue growth.
• Optimize restaurant digital experiences by refining online ordering menus (e.g., Toast, Square, DoorDash) to increase sales and improve operational efficiency.
• Help drive new revenue opportunities by informing strategic plans for catering, delivery, and order-ahead programs.
• Diagnose underperforming digital channels, identifying gaps in pricing, marketing, and UX that limits revenue potential.
• Support the enhancement of digital operations by researching and recommending technology solutions.
• Track and document key insights, ensuring all recommendations align with Figure 8’s strategic vision and client goals.
• Stay ahead of industry trends, monitoring shifts in digital ordering, loyalty, marketing, and automation that impact restaurant success.
• Specialize in a key domain area (e.g., digital marketing, POS technology, AI-driven personalization) and contribute to thought leadership.
• Collaborate with cross-functional teams to ensure seamless execution of digital transformation initiatives.
• Expand your industry network, engaging with key players in restaurant tech, operations, and marketing.

What You Bring:

• Deep expertise in restaurant operations, digital technology, or consulting, with a proven ability to translate industry insights into action.
• Strong data analysis skills, you can extract insights from complex datasets and turn them into clear, compelling strategies.
• Experience designing digital strategies that create efficiencies and drive new revenue streams (e.g., catering, delivery, online ordering).
• A strong understanding of restaurant marketing, including promotions, digital advertising, and loyalty programs.
• Proven ability to lead client engagements, balancing high-level strategy with tactical execution.
• The ability to juggle multiple projects in a fast-paced, high-growth environment.
• Bonus: Website and design experience!

Your Background

We’re looking for candidates with 8+ years of experience in:

• Hospitality and/or restaurant operations, with a focus on digital strategies, technology adoption, or transformation.
• Consulting in digital transformation, foodservice, restaurant technology, or operations.
• Data analysis, applying insights to drive business decisions and optimize digital performance.
• Director-level or higher experience in restaurant operations, marketing, or technology.
• Business transformation, e-commerce, or digital strategy, particularly within hospitality, retail, or multi-unit enterprises.

Benefits:

Quarterly bonus structure, unlimited PTO, 15 paid holidays, health/dental/vision insurance, 401(k) plan, hybrid work flexibility, weekly stipends for connectivity/travel/dining.

Location:

Hybrid: 2 days per week at our New York City office based out of Neuehouse Madison Square

Compensation

this position is: salaried, varies DOE, $75,000.00 - $105,000.00

Application instructions

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Deadline

no deadline