Company description

The Curd Nerd is a proudly local, artisan-focused cheese shop dedicated to sharing the joy of exceptional cheeses and specialty foods with our community. Located in the heart of Syracuse, New York, we specialize in curating a selection of the finest domestic and international cheeses, alongside unique accompaniments that elevate every bite.

Since our inception, we have been passionate about making high-quality cheese accessible and enjoyable for everyone, from curious beginners to seasoned aficionados. At The Curd Nerd, we believe cheese is more than just food—it's an experience, a story, and a connection to the artisans who craft it.

Our services go beyond retail. We offer educational events, tastings, and workshops to deepen our customers' understanding and appreciation of the craft. We also create stunning grazing tables for events, ensuring every gathering is as memorable as the cheese itself.

Through our commitment to excellence, sustainability, and community, The Curd Nerd has become a trusted destination for cheese lovers. Whether you’re discovering new flavors, pairing the perfect wine, or hosting an unforgettable event, we’re here to help you celebrate the art of cheese.

Job description

The Curd Nerd is seeking an enthusiastic and organized Shop Manager to oversee daily operations, staff management, and customer engagement at our specialty cheese shop. As a Shop Manager, you will play a key role in maintaining our reputation for excellent customer service and our passion for artisanal cheese. You will manage the shop, lead and educate a team, organize events, and help grow our business.

Key Responsibilities
Shop Duties:

Assist customers with cheese case and shop products.
Maintain and restock inventory.
Perform daily cleaning and maintain cleaning logs.
Open and close the shop for service.
Receive inventory and ensure proper restocking procedures.

Staff Management:

Train and onboard new employees.
Oversee employee tasking and knowledge updates.
Develop staff schedules and daily task lists.
Create and present employee assessments for underperformance.
Facilitate open dialogue and provide feedback during regular check-ins with employees.

Educational Responsibilities:

Host and teach educational events and classes.
Develop PowerPoint presentations and educational materials.

Administrative and Computer Tasks:

Update product descriptions for inventory.
Maintain accurate inventory records.
Write blog posts for the website, focusing on cheese highlights, pairings, and related topics.
Conduct cheese sensory evaluations.
Participate in training sessions and pursue additional education in the field.

Additional Duties:

Perform any other tasks needed to support the role of Shop Manager as the business grows.

Working Hours
Shop shifts: 5 days a week (typically Wednesday–Saturday).
Additional hours for administrative and educational tasks.
Irregular hours for events and staff meetings.

Compensation and Benefits
Annual Salary: $40,000 - $50,000
Overtime: Paid at 1.5x the hourly rate.
Benefits:401(k) Plan with up to a 3% employer match.
Aflac additional insurance plans.
5 days of paid sick leave annually.
10 days of paid vacation annually, with up to 70% rollover to the next year.
Access to educational materials and expenses for professional growth (subject to management approval).
Education Support
Coverage for approved professional classes and training.
Hourly compensation for attending free, management-approved classes.

Qualifications
Excellent organizational and leadership skills.
Strong communication and interpersonal abilities.
Passion for artisanal cheese and commitment to customer service.
Proficiency in administrative tasks and computer software.
Ability to manage a team and foster a positive work environment.

Join our team and be part of The Curd Nerd’s mission to serve exceptional cheese and artisan products while contributing to the community.

Compensation

this position is: salaried, 35,568* - 50k

Application instructions

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Deadline

March 15, 2025