Front of House Hospitality Manager

  • Date Posted December 05, 2024
  • Location San Juan Capistrano, CA
  • Category Agriculture / Culinary
  • Job type Full-Time

Company description

The Ecology Center is a non-profit community farm and cultural center.  With a 28 acre Regenerative Organic Certified Farm, an outdoor school, a farm stand, cafe, and gathering space.  


The Ecology Center is in business to shift culture. By curating ecological experiences for everyone, we provide creative yet achievable solutions for thriving on planet earth.


We believe everyone should have access to the tools, knowledge, and skills that promote healthy communities in the 21st century. This continues to drive our environmental, experiential and instructional design across our facilities, activations and curricula. We are recognized as educators, connectors, community builders that are leading the 

Job description

JOB SUMMARY:


The Hospitality & Events Manager will oversee the “Front of House/FOH” for the culinary offerings and experiences at The Ecology Center.  This individual will be organized, meticulous, hard-working, and passionate about hospitality.  They will lead a team of FOH staff - including; recruitment, training, scheduling, and supporting.  The ideal candidate will be a hands-on leader, teaching by doing.  This role requires attention to detail and an interest in upgrading the daily details.  


The Hospitality & Events Manager will operate the day-to-day FOH needs for Campesino Cafe (The Ecology Center’s restaurant, Weds-Sun, breakfast and lunch).  This is a hands-on role, working alongside the FOH team.  Additionally, this individual will lead hospitality for the various special dinners and private events at The Ecology Center.  

 

LOCATION:  San Juan Capistrano (must be on-site)


POSITION TYPE:  Full-Time


SCHEDULE: Wednesday-Sunday.  Must be available for weekend and evening experiences as per need. 


COMPENSATION: *$60,000-$70,000/yr ( $28-$33/hr).  


*We are offering a compensation range for this role that reflects varying levels of experience. For candidates with proven proficiency and experience, the position would be salaried exempt, starting at  $68,640 annually. For candidates with the potential to grow into the role, the position would start hourly at $28/hour.


DUTIES AND RESPONSIBILITIES:


Cafe FOH Responsibilities  


Lead FOH efforts for Campesino Cafe, The Ecology Center’s on-site restaurant 
You’ll be working Cafe shifts as well as managing FOH for the Cafe… 
Work with Cafe leadership on FOH scheduling and staff recruitment 
Work with The Ecology Center leadership to create hospitality protocols and ensure all staff are trained on hospitality best practices
Work with the FOH team to ensure spaces are always at the required level of presentation - including the tables/cafe furniture, bussing stations, waste bins, and restrooms 


Dinners & Private Events 


Lead FOH efforts for special dinners and culinary private events - including Community Table Dinners on Friday evenings between March-November
Manage staff and volunteers - scheduling teams accordingly
Ensure the facilities and materials are cared for meaningfully - owning the organization of the FOH and storage spaces related to culinary events 

 

ADDED EXPECTATIONS:


Represent The Ecology Center as a leader in the space and community
Support general high level organizational needs and experiences 
Impeccable attention to hospitality and a “yes and” attitude towards any needs or pivots
Uphold the organizational value of collaboration, stewardship, and impact 
Collaborate in an effective, productive, respectful manner with staff, volunteers, and guests 
Steward the facility - both spaces within your areas of accountability as well as general spaces 
Create impact through our behaviors and practices 
REQUIREMENTS

5+ years experience in hospitality - Proven experience in hospitality management (specific to restaurant setting) 
Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
Preferred -Experience in managing events; banquets, catering services, or large-scale events.
Exceptional guest service skills with a focus on creating memorable experiences.
Ability to work flexible hours, including evenings and weekends as needed. 

CULTURE:


The Ecology Center places a great deal of emphasis on job-satisfaction, interconnectivity, individual and collective health and well-being, and a positive culture. We prioritize our values, and manifest them through our people and our practices.


Core Values:


Learn by Doing
Be Part of the Solution
Collaborate for Change 
Give More Than We Take
Be Here Now!


BENEFITS:


Additionally, we offer various work perks to help ensure a happy and healthy experience as a part of our team.

Discounted school and after-school programming for staff children
Discount in the Farm Stand & Cafe
Health Benefits (including dental & vision)
401(k)
Professional development resources

Compensation

this position is: salaried, 50k-75k

Application instructions

If you are not registered, you'll be prompted to do so. Don't worry, it's free!

Deadline

December 31, 2024