Company description

Bella Cucina Artful Food is an established and award-winning line of ALL NATURAL pantry provisions and artful food gifts. Our flagship retail storeXstudio is located in Atlanta, Georgia.  We sell online direct to consumer via our website. We produce our artisanal line of products in our manufactory and sell/ship to specialty food and gift retailers around the world. 

A highlight has been a feature on Oprah’s most popular “Favorite Things” show, the December issue of  "O" magazine Favorite Things issue, Food & Wine, Martha Stewart Living,Better Homes & Garden, andCooking Light.

Job description

Job Description: Retail Store & E-Commerce Sales

ManagerPosition Overview:
We are seeking a dynamic and experienced Retail Store & E-Commerce Sales Manager to oversee the operations of our physical retail store and drive online sales through strategic e-commerce initiatives. This hybrid role requires a balance of strong leadership, operational excellence, and a deep understanding of online retail to ensure a seamless customer experience across both platforms.

Key Responsibilities:

• Oversee day-to-day operations of the retail store, ensuring high standards in customer service, merchandising, and organizational beauty. 
• Recruit, train, and manage store staff, fostering a motivated and performance-driven team.
• Monitor inventory levels and coordinate with suppliers to maintain stock levels and manage product displays for maximum impact.
• Analyze store performance metrics (e.g., sales, foot traffic, conversion rates) to identify areas for improvement and implement strategies to increase revenue.
• Ensure compliance with company policies and procedures, including safety and loss prevention.
• Collaborate with marketing teams to implement in-store promotions and events.

E-Commerce Oversight:

• Lead the development and execution of e-commerce strategies to drive online sales growth.Manage online platforms, ensuring product listings are optimized with compelling content, accurate descriptions, and high-quality images.
• Monitor website analytics, track KPIs (conversion rates, cart abandonment, traffic sources), and use data-driven insights to enhance the user experience.
• Oversee digital marketing campaigns (SEO, PPC, email, and social media) to increase online visibility and customer acquisition.
• Implement and optimize the use of tools like Shopify, Magento, or other e-commerce platforms to streamline operations.
• Coordinate with logistics teams to ensure accurate and timely order fulfillment.
• Develop strategies for integrating in-store and online customer experiences, including promotions, loyalty programs, and seamless returns/exchanges.                                        Qualifications:

Education: Bachelor's degree in business, marketing, or related field (preferred).
Experience: Minimum of 5 years in retail management with a strong emphasis on e-commerce sales.
Proven track record of meeting or exceeding sales targets in both retail and online environments.
Expertise in e-commerce platforms, digital marketing tools, and CRM systems.
Strong analytical skills with experience interpreting sales data and web analytics to inform decision-making.
Excellent leadership, communication, and organizational skills.
Passion for delivering exceptional customer experiences across all channels.

Compensation

this position is: salaried, 50k-75k

Application instructions

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Deadline

no deadline