Company description

Reclamation Foods is reclaiming our collective cultural wisdom around food - to us, that means restoring healthy soils and making use of the whole animal to nourish our community through traditional foods. Our mission is to build a climate-positive food system that promotes regenerative agriculture, regional farming and processing, and whole-animal nutrition to produce real, wholesome foods rooted in culture.

I founded this company after leaving tech to apprentice on a regenerative livestock farm. From there, I learned how rare it was in America to use the whole animal. In fact, almost half of a cow and a third of a pig are considered "inedible," according to the USDA. That's a lot we're leaving on the table, including incredible nutrition for our communities and a missed revenue opportunity for our small farmers and processors. More about our founding story here: https://reclamationfoods.com/pages/about

So about a year ago, I started buying bones from local farmers to make the Korean-style broth I grew up on. From pop-up dinners to selling out farmers markets, the concept has grown and evolved. We are now launching shelf stable jars of our unseasoned broth, in beef and pork flavors. We'll continue selling them at farmers markets as we look to launch our ecommerce business (and fulfill the $20K+ in preorders we've already received) and start supplying some local retailers that have reached out wanting to carry our product.

This year, we will be part of the Union Square Holiday Market, one of the largest holiday markets in the world, drawing crowds of 10k+ people every day from November to December. We are setting up a Korean Broth Bar to introduce creative ways of using our signature Korean bone broth. In addition to wholesome sipping broths, we are incredibly excited to serve up a limited menu of broth-based lattes, including a matcha latte, turmeric latte, and a salted honey peppermint hot cocoa (all made with broth!).

In addition to building out a CPG brand to build towards a climate-positive food system, we're also exploring a brick and mortar concept that will be similar to the Korean Broth Bar we're setting up at the holiday market. If things go well, there may be additional long-term growth opportunities related to this business unit.

Job description

We are seeking enthusiastic and customer-focused Retail Associates / Cashiers to join our team at the Union Square Holiday Market for the upcoming holiday season. From November 14 to December 24, you’ll have the opportunity to work in one of NYC’s most iconic holiday markets, helping customers find the perfect gifts while providing exceptional service in a fast-paced, festive environment. In this role, you will be responsible for greeting shoppers, assisting with product selection, processing sales, and ensuring a positive and welcoming experience for all visitors. You’ll take orders for our limited menu of broth-based beverages, baked sweet potatoes reminiscent of Korean street food vendors, and our retail jars of shelf stable Korean-style bone broth as well as branded merch.

Qualifications:

• Previous experience in retail sales, customer service, or a similar role is preferred.
• Outgoing and energetic personality with strong communication skills.
• Ability to multitask and thrive in a fast-paced environment.
• Passion for creating a positive and memorable customer experience.
• Strong attention to detail in maintaining product displays and handling transactions.
• Comfortable working on your feet for extended periods of time.
• Many shifts available, strong preference for those who can commit to a regular schedule for the full market season.
• Experience working in high-traffic, outdoor environments is a plus.

Key Responsibilities:

• Greet and engage with customers in a warm, friendly, and approachable manner.
• Assist shoppers in finding the perfect gifts, answering questions about products, and making recommendations.
• Process sales transactions quickly and accurately using a point-of-sale system.
• Ensure the booth is well-organized, clean, and stocked throughout the day.
• Restock products as needed and maintain visual merchandising standards.
• Help open and/or close the booth, ensuring that displays are attractive and inviting.
• Provide information about products and our brand mission and values.
• Maintain a high level of customer service, addressing any inquiries or issues with a positive attitude.
• Work efficiently in a busy market environment, especially during peak hours.

Perks:

• Competitive pay: $20 per hour (plus tips).
• Potential for retention bonus based on hours/commitment to full season.
• Play a role in the early stages of a growing company with a meaningful mission.
• Be part of a vibrant and festive holiday market atmosphere.
• Opportunity to work in one of New York City's most renowned seasonal markets.
• Engage with holiday shoppers and spread the holiday spirit.

If you have a passion for people, enjoy working in a dynamic environment, and want to be part of the festive holiday season, we’d love to hear from you!

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

October 31, 2024