Company description

Berkshire Food Co-op is a grocery store business dedicated to building the best store culture possible and every new perspective broadens that culture. This is the privilege and responsibility of every Team Member; their voice counts at the Co-op, more so than in a traditional business, and with that privilege comes the responsibility to use that voice for the betterment of the team and the store. Keep this in mind every day you come to the Co-op and you will flourish here.

 We are a co-op. That means we are owned by a portion of the people who shop here. This implies a lot of things, but strictly speaking it means we are a democratically owned business. This doesn’t mean that owners vote on what products we should or shouldn’t carry. It means that our owners elect a board of directors who then hire a General Manager (“GM”). The board ensures that the values of the ownership are being carried out in the operations of the store through the General Manager’s leadership and direction. Because ownership is open to everyone, our community is in control of who we are and what we do. Co-ops are a reflection of the communities in which they exist.

 At the Berkshire Food Co-op (The “Company”, “Co-op”, or “BFC”), we do more than sell groceries. Most businesses make money in order to increase the wealth of their owners, investors or shareholders. That’s how conventional capitalism works. Co-ops have a different interpretation; we make money in order to further our mission and ends. When we sell a bag of chips, it’s not just to make money off of those chips, it’s to move the money those chips produce to help build a more sustainable world.

Job description

The Meat & Seafood Coordinator is responsible for supervision of all functions within the Meat & Seafood and Cheese departments including but not limited to; achieving sales/operational results through ordering, production, decision making, customer engagement, and employee development. They maintain the Co-op’s standards of freshness and high-quality products, and ensure that all food operations and procedures are following the BFC Food Policy, as well as local, state, and federal health regulations. They work to achieve the collective goals of the organization and support the Ends, Vision, Culture and Values of the Co-op. 

 

 

Department(s):                Meat & Seafood Department

Team(s):                              Meat & Seafood Team

Title:                                     Meat & Seafood Coordinator

Reports to:                         General Manager

Job Classification:           Hourly/Non-Exempt

 

Job Responsibilities

Specific responsibilities to the Meat & Seafood Coordinator position includes but is not limited to:

 

Customer Service
●        Work effectively with customers, vendors and department staff in a high-volume setting, and provide an outstanding ability to listen and communicate professionally and effectively

●        Ensure all department staff provide efficient, informative, and friendly customer service through relevant product education that can be translated easily to customers

Personnel Management
●        Assist with the interviewing, hiring, and onboarding process for new department staff

●        Master all Meat & Seafood and Cheese department policies, protocols, safety and training checklists, to ensure effective on-the-job training

●        Assist the Human Resources Manager, and/or General Manager with staff performance evaluations by providing relevant feedback and recommendations for improvement if necessary

●        Has exceptional conflict resolution skills; will ask for assistance from the Human Resources Manager, and/or the General Manager if needed

●        Guide and encourage department staff to maximize their personal growth and development 

●        Oversee the schedule for both the Meat & Sea and Cheese departments, including approval of time off requests and/or schedule adjustments

●        Ensure that all department staff practice safe food handling according to local, state, and federal health regulations

 

 

Merchandising
●        Ensure that coolers/freezers and displays are regularly replenished and rotated according to current pars and inventory 

●        Regularly checks temperatures of all department coolers/freezers to ensure product health standards; monitors product expirations and appropriately records shrink; reviews shrink log and direct adjustment of orders accordingly; follow established return procedures for damaged/unacceptable quality

●        Ensure food prep, storage, and display areas are maintained in a clean, orderly condition meeting health department standard

Product Purchasing, Selection, and Production 
●        Manage relationships with all vendor accounts alongside department buyers

●        Ensure orders are placed within established time frames

●        Review invoices for accuracy with the assistance of the Receiving Coordinator

Complies with Co-op standards of operation and production procedures

●        Ensure Team Members are practicing safe food handling, and are following all health department regulations 

●        Create and maintain a cleaning schedule and ensure that it is followed

●        Lead and participate in regular inventory counts

 Planning and Communications
●        Participate in the planning and implementation of programs, resets and remodels

●        Create and maintain departmental training materials

●        Work with the marketing team to plan promotions, advertising, and cross-merchandising

Financial Performance
●        Supports the General Manager in the development of department sales, margin, labor, and purchasing goals; creates and implements systems to ensure sales, margin, labor, and purchasing goals are met; maintain records, including accurate shrink and purchase logs

●        Review department financial information and take corrective action as needed

●        Ensure accurate and timely inventory counts, with all information submitted in a timely manner

Key Competencies

●        Planning, Prioritizing and Goal Setting – Able to prepare for emerging staff needs; manage multiple projects; determine project urgency 

●        Teamwork & Initiative – Balances team and individual responsibilities; contributes to building a positive team spirit

●        Professionalism – Maintains Co-op’s standards of excellence

●        Customer Service - Practices a total store approach to customer service; responds promptly to customer service needs 

Skills & Qualifications

●        5+ years of relevant experience

●        3+ years of supervisory or management experience including hiring, training, and evaluations

●        Ability to organize, prioritize, and delegate

●        Ability to calculate figures and amounts such as percentages, measurements, etc.

●        Ability to speak, read, write, and understand the primary language(s) used in the workplace

●        Ability to read and interpret documents like training materials, spreadsheets, reports and operating instructions

●        Computer literate (Windows, Microsoft 360) with the ability to learn and train others in the use of new technologies

●        Demonstrates team leadership, delegation, issue resolution, coaching skills and ability to motivate others and provide direction for department staff

●        Excellent customer service skills

●        Strong oral and written communication skills

●        Effective analytical, planning and problem-solving skills

●        Work effectively with leadership, peers, team members, customers and vendors

●         Ability to listen, communicate, and work effectively with customers in high stress and volume setting

●        Knowledge of appropriate sanitation practices

●        (Preferred) Food Safety Certification

 

Compensation

this position is: hourly, $20/hr +

Application instructions

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Deadline

November 02, 2024