Company description

Today, the Xanterra Travel Collection® delivers a world of unforgettable experiences® in the most beautiful places on Earth. We are the largest operator of lodges, restaurants, and other concessions in some of America’s most renowned national parks and owner of some of the world’s top travel and adventure companies.

The story of Xanterra Travel Collection® begins in 1876 when talented visionary Fred Harvey struck a deal with the Atchison Topeka & Santa Fe Railroad to open restaurants, hotels and gift shops at rail stops for weary travelers making their way west. In 2002, the company became Xanterra Parks & Resorts and was acquired by The Anschutz Corporation in 2008.

Job description

Live. Work. Explore. as a part of our Food & Beverage team at the Oasis at Death Valley!

The Oasis at Death Valley is situated in a lush, spring-fed desert oasis, surrounded by the vast and arid desert of Death Valley National Park. The Oasis operates the historic AAA Four Diamond Inn and Ranch, restaurants, gift shops, and the world's lowest elevation golf course. Both hotels are open year-round and feature swimming pools fed by naturally warm local springs.

We’re hiring a Restaurant Manager for the Ice Cream Parlor to Live. Work. Explore. in Death Valley National Park!

Job Summary:
The Restaurant Manager is responsible for floor supervision and oversight of the restaurant and bar operations. This may include both the Ice Cream Parlor and Wildrose Tavern. Works closely and professionally with Director of Food and Beverage, Asst. Food and Beverage Manager, and kitchen management.

The Details:
Position Type: Full-Time, Year-Round
Start Dates: January and February start dates
Pay: $26.50/Hour
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why the Oasis at Death Valley?
Death Valley National Park is in the northern Mojave Desert in California and is the largest National Park outside of Alaska. With incredibly diverse ecosystems, sand dunes, mountains, and America's lowest elevations, Death Valley is an incredible place to call home. We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.

Life at the Oasis:

• Employee housing (dormitory-style or RV site)
• Free breakfast and lunch with $4 dinners in the employee dining room (cafeteria-style)
• Free on-site laundry facility, Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks:

• Free Death Valley National Park pass
• Free access to pool, golf course, rec center, gym and sports courts
• Exclusive Retail and Dining discounts at the Oasis
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities:

• Responsible for overseeing the daily operation of all dining outlets to maximize profitability, minimize legal liability, and conform to the regulations of Health Department and Liquor Laws.
• Responsible for reporting all maintenance repair requests.
• Support F&B compliance training programs by scheduling staff and assisting in conducting assigned classes.
• Review tracking of front-of-house (FOH) staff to be in compliance with TIPS and California Liquor Law. 
• Under the direction of the Director/Asst. Director of Food and Beverage, reviews and monitors expenditures to ensure that business unit(s) conform to budget limitations. Records daily sales and labor costs.
• Ensure all guest complaints (food quality and service) and employees’ concerns/issues are investigated, resolved, and handled in a professional manner.
• Perform periodic walkthroughs in the dining room and business unit(s)
• Participate in quarterly F&B audits to determine areas and/or processes that may have opportunities for improvement.
• Responsible for completing accident reports thoroughly and communicating with the Risk Manager as soon as possible, following up with the General Manager and/or Operations Manager.
• Ensure proper accounting procedures are in place and are enforced for checkouts, voids, comps, spec sheets, special event billing, and tours. Responsible for FOH general invoices, coding, and tracking for non-foods and beverage.
• Responsible for completing the weekly schedules to meet business needs.
• Completes and issues hourly staff annual evaluations in a timely fashion. Issues periodic informal evaluations (HIGS) on FOH staff members on an annual basis.
• Responsible for administering disciplinary actions fairly and consistently.
• Ensure that Kronos is monitored and approved daily for the entire department, ensure staff breaks are taken in accordance with California state laws, and that staffing is adjusted according to labor budgets.

Qualifications:

• Previous 2 years experience in food service management.
• Prior experience as a Restaurant Manager, Asst. Restaurant Manager, or similar.
• Superior guest and employee relations experience.
• Strong analytical and organizational skills demonstrated in a casual dining customer-oriented environment.
• Strong computer skills and ability to learn various software programs, i.e. Micros Symphony, Kronos, and Microsoft Office.
• Must be able to work within a flexible work schedule as schedule may include mornings, evenings, weekends, and/or holidays.
• Strong knowledge in food and beverage products, food safety, liquor laws, and bartending.
• Experience in working in a fast-paced environment.
• Must be team-oriented with the ability to accomplish goals and projects.
• Must be detail-oriented and can manage multiple priorities.
• Successfully complete food safety certification and TIPS Certification.
• A valid driver's license is required to fulfill job duties
• Working knowledge of computers, Microsoft Office.
• Ability to work in systems and understand budgets.

Physical Requirements:

• Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
• Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
• Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
• Constantly listening, hearing, seeing, and speaking.
• Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.
• Ability to work in extreme temperatures.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

no deadline