Company description

Mass Farmers Markets partners with farmers, consumers, and communities to improve the health of individuals, strengthen community vitality, and enhance local farm viability through farmers markets.

Job description

Mass Farmers Markets is looking for a committed, passionate, and outgoing individual to fill our seasonal, EBT Coordinator position.

The EBT Coordinator will work on site, at Mass Farmers Markets' managed markets; Central Square (Cambridge), Davis Square (Somerville), or Copley Square (Boston). The EBT Coordinator will be MFM’s liaison, interacting with SNAP (Supplemental Nutrition Assistance Program, also known as food stamp) recipients and shoppers, farmers market vendors, market managers, and community organizations in order to implement and process SNAP/credit card transactions, and spread awareness for the program as well as Support the manager as needed.

This position begins ASAP and continues through mid-November. Candidate should be available on Mondays and Tuesdays for the Copley and Central Square markets.
 

Required Skills:

• Exceptional written and oral communication skills; Ability to conceptualize and describe Mass Farmers Markets' mission in a way that is compelling and clear to shoppers
• Comfort and willingness to actively participate in the community; experience in data collection a plus
• Strong work ethic and capability to thrive and take initiative with a commitment to high standard of excellence, responsibility and accountability
• Working knowledge  of  PC  based  computers  and  software;  familiarity  in  configuring  computers  for wireless networking; well versed in email communication and file sharing/transfers
• Familiarity with spreadsheets; working knowledge of database manipulation
• Capability to identify and record system operating problems and communicate them clearly to MFM’s software engineer
• Able to speak Mandarin, Cantonese, or Russian.

Responsibilities Include:

• Processing SNAP and Credit/Debit transactions in coordination with the market manager. This work will involve cutting edge mobile technology designed to replace tokens with electronic transactions
• Keeping precise,  detailed,  and  organized  records  both  electronically  and  through  paper  records  to accurately reimburse vendors for SNAP sales and determine how food stamp recipients heard about the SNAP acceptance program 
• Educating SNAP  recipients  and  vendors  about  procedures  for  SNAP acceptance and  redemption  at market. Keeping all parties updated on the program.
• Providing operating  information  to  our  software  engineer  and assisting  with  functional  problem resolution
• Maintaining a friendly and professional manner while interacting with all parties involved
• Interpreting for Chinese and Russian customers

Commitment:

• Duration: Now to the end of November

Compensation

this position is: hourly, varies DOE, $14.00 - $16.00

Application instructions

Deadline

no deadline