District Manager Heap's Ice Cream
- Date Posted July 22, 2024
- Location Brooklyn, NY
- Category Business / Culinary
- Job type Full-Time
We offer delicious ice cream in a fun environment, creating moments of connection and community.
We embrace the joy of ice cream, with a desire to make those around us feel good. Job description Are you entrepreneurial and passionate about leading teams to create wonderful experiences for kids and adults alike? At Heap's Ice Cream, we believe in creating moments of connection and community, through the joy of ice cream. We’re looking for our first District Manager to join us in that mission.
Heap’s is a new ice cream brand. As our founding District Manager, you will have the unique opportunity to build a business from the ground up, and be part of our growth story. You will oversee operations and customer service, starting with our first location. You'll ensure a professional, fun, and positive environment for both team members and guests. Lead a team of enthusiastic ice cream lovers, and make a real impact on our business.
The ideal candidate is extremely organized, passionate about operations, with a zeal for creating magical experiences for kids and adults alike. The district manager will drive effectiveness and efficiency not just by implementing existing systems, but creating new ones that fit our business.
Responsibilities:
- Recruit, hire, train, supervise, coach, and counsel team members
- Foster and lead an environment of sales driving in all channels to meet sales budgets and forecasts
- Ensure compliance with safety and sanitation regulations
- Control inventory and manage purchased spend
- Plan, organize, coordinate, and manage ice cream preparation and sales operations
- Drive operational solutions to issues that arise in the stores
- Enforce Heap's Ice Cream corporate policies and procedures
- Place purchase orders for supplies, commodities, and associated products
- Maintain recipes, pricing, and portion control
- Report human resources or customer incidents to Heap's Ice Cream leadership
Qualifications:
- Passion for ice cream and customer service
- Experience in food service or fast-casual dining or hospitality required.
- 5+ years of experience in a manager position
- NYC DOH Food handlers license required
- Leadership experience in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to work well in a team environment
- Attention to detail and cleanliness and organization
- Availability to work weekends and holidays
- Proficiency in Microsoft Office and Google-suite tools
- Excellent organizational skills
- Ability to train and coach team members of all levels
- Able to push/pull 40 lbs of weight
- Able to stand for prolonged periods of time
- Open availability, Monday-Sunday, 40+ hours a week, including evenings, weekends, and holidays
PERKS + BENEFITS
- Medical Insurance
- Paid Time Off
- Paid Sick Time
- Yearly Performance Reviews
Schedule:
- Weekend availability
Ability to commute/relocate:
- Brooklyn, NY: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Preferred)