Order Entry & Operations Specialist Manicaretti Italian Food Importers
- Date Posted November 13, 2023
- Location San Leandro, CA
- Category Business
- Job type Full-Time
Manicaretti is seeking a full-time Customer Order Entry & Operations Specialist that will be based in our new warehouse in San Leandro, CA (East Bay). Our ideal candidate for this position is extremely detail-oriented, organized, and efficient, as well as friendly, kind, and helpful. We are looking for a reliable professional that can keep our business growing smoothly. Passion for food a plus!
RESPONSIBILITIES include the following:
- Primary liaison between sales team and warehouse staff
- Enter & process orders received from office & customers
- Send order confirmations and invoices to customers
- Setup, track & follow up on all shipping logistics for LTL (less-than-truckload) freight shipments
- Resolve mis-shipments and delays as they arise
- Check inventory to make sure requested products are available
- Answer order-related questions from colleagues and customers
- Create and maintain order management-related reports
- Various administrative assignments and projects as needed
- Help out in warehouse as needed (picking/packing, receiving, physical inventory count)
QUALIFICATIONS & ATTRIBUTES:
- Must have experience with order entry and superior follow-through skills
- Ability to timely and accurately input customer orders into computerized order-entry system; meticulous attention to detail required, 99% accuracy expected
- Must be comfortable with redundant work, with orders that range from easy to complex and challenging
- Strong interpersonal and demonstrated verbal and written communication skills, including excellent telephone skills
- Must be friendly, engaged, and work well with others, including colleagues and customers to achieve common goals.
- Excellent computer skills: Outlook, MS Office, any accounting software, etc
- Experience with warehouse and trucking logistics is a big plus
- Strong ability to work independently, plan, prioritize, demonstrate initiative, and manage multiple tasks
- Ability to adapt to rapidly changing customer requests and requirements
- Willing to learn with a can-do attitude
- Ability to lift 30 lb boxes
Position is full time 7:30 am - 4:00 pm, M-F
Location: San Leandro, CA
Benefits package includes:
- Full time, non-exempt position with competitive salary
- Medical, dental, and vision plans
- Health FSA
- 401 (k) plan with up to 4% matching
- 100% employer-paid life insurance, long term disability and short term disability insurance
- Ample paid time off
- Generous product tasting and sampling allowance to ensure our staff knows as much as possible about the food we represent