Job description

Position Overview

The DCPS Office of Food and Nutrition Services (OFNS) supports student health and achievement by ensuring that all DCPS students receive nutritious meals and acquire the resources to make healthy choices. We believe in providing appetizing school meals made from fresh, locally produced ingredients, and we strive to engage the entire D.C. community in implementing programs that encourage healthy decision-making and promote sustainable practice.

The Food Service Operations Manager is responsible for overseeing the work of DCPS food service vendors through routine school site visits as well as scheduled compliance checks, weekly progress meetings, staff training, and through soliciting stakeholder feedback. The Food Service Operations Manager responds to and tracks all food service issues to completion and serves as the primary Food Services contact for school administrators and staff.The Food Service Operations Manager reports to the Quality Control Manager.


Educational Requirements

Bachelor's degree


Qualifications

• 2-4 years work experience required, with at least a Bachelor’s degree and specific experience in Nutrition and USDA processes and regulations preferred
• Previous exposure to or experience in the education sector a plus.

Personal Qualities of Top Candidates

• Commitment to Equity: Passionate about closing the achievement gap and ensuring that every child, regardless of background or circumstance, receives an excellent educationLeadership: Coaches, mentors, and challenges others to excel despite obstacles and challenging situations.
• Focus on Data-Driven Results: Relentlessly pursues the improvement of central office performance and school leadership, instruction, and operations, and is driven by a desire to produce quantifiable student achievement gains.
• Innovative Problem-Solving: Approaches work with a sense of possibility and sees challenges as opportunities for creative problem solving; takes initiative to explore issues and find potential innovative solutions.
• Adaptability: Excels in constantly changing environments and adapts flexibly in shifting projects or priorities to meet the needs of a dynamic transformation effort; comfortable with ambiguity and non-routine situations.
• Teamwork: Increases the effectiveness of surrounding teams through collaboration, constant learning and supporting others; sensitive to diversity in all its forms; respects and is committed to learning from others
• Dependability: Does whatever it takes to consistently deliver with high quality under tight deadlines; successfully manages own projects through strong organization, detailed workplans, and balancing of multiple priorities.
• Communication and Customer Service Skills: Communicates clearly and compellingly with diverse stakeholders in both oral and written forms; anticipates and responds to customer needs in a high-quality and courteous manner.

Responsibilities

• Conducts routine school site inspections at assigned schools to observe school food service provision including kitchen facilities and equipment, food preparation and plating, regulatory compliance, nutritional compliance, program operations, accountability, and customer service
• Labels and tracks food service issues by school in an online spreadsheet and in writing to the specific food service vendor
• Liaises with school administrators to track food service issues to closure and to maintain the integrity of the food program at school sites
• Works in coordination with the Office of Public Education Facilities Modernization and the DC School Operations team to ensure cafeteria operations are effective and efficient
• Ensures schools are in compliance with the National School Lunch Program, Child and Adult Care Food Program, and the DC Healthy Schools Act
• Communicates OFNS’ mission, vision and new initiatives to key school personnel
• Implements and troubleshoots key OFNS initiatives in the field such as FARM application collection, negative balance resolution, cash reconciliation, etc.
• When necessary, trains vendor staff on standardized policies and procedures
• Performs other related duties as assigned

Compensation

this position is:

Application instructions

Deadline

no deadline